07 November 2008

Week 8, Part 2 – Gtalk

GTalk is one of my favorite internet tools, and I hope that you’ll also find it useful. There are a number of different ways to access GTalk, and part of the decision depends on what you’re going to use it for. For our work-based purposes, we’re going to want to download and install the GTalk desktop application, which you can get from: http://www.google.com/talk/
Either follow the download GTalk instructions on that page, or let me know, and I’ll come and help out. You can use your existing Gmail or Blogger userid and password to access GTalk. GTalk can also be run in a browser window [for when you can’t or don’t want to install the application]. This option can also be started from the http://www.google.com/talk/ page by choosing Launch Google Talk Gadget [help is also available from here]. This pops up a window that looks quite like the application and has most of the benefits of it. You can also run the Talk application from within Gmail [too many options?] it starts automatically when you log into your gmail account, and is on the left hand side of the page.


Here is what I’d like to do, to get everyone up and running with this, and to gain some experience with the program. The best solution is to download the application itself, since it’s the easiest one to use, and offers the most flexibility. Once you’ve done that, log in and look at the program itself. If you’ve used an Instant Messaging application already, it’ll look pretty familiar to you.


What I’d like to do is to have each of us log into GTalk for at least the rest of November, and let’s find reasons to use the program, to get comfortable with it. To make that happen, I’ll shortly send a piece of email with my Gtalk userid in it to everyone. Once you’re up and running, add yours to the list, and we’ll all add them. Once that’s done, as long as you’re logged in, we’ll all ‘see you’ and be able to chat.

There are a lot of interesting options that we can talk about once we’re all going, so if you’re a GTalk user, or explore and find interesting things, post them here are comments!


It’s easy, quiet simple and can be fun – so let’s see how it works for us.


One of the most important things to try and get accustomed to is to mark yourself as ‘away’ when you leave your desk – this takes a bit of practice. There is a little down arrow next to the default ‘available’ icon, just click on that, and you’ll see the options.


So, let’s try this out, and see how it works for us! If you're having trouble, let me know!


jjs

05 November 2008

Week 8 – Time to Chat, part 1

Well, we’ve made it to week 8, having been through a lot of different tools and ideas so far, so here is another weekly post. Chat programs have been around for years now, and there are different tools and different interfaces that we can choose from. The one that we’re going to work with is, not surprisingly GTalk from Google. I chose this one for two primary reasons. First, we all have Google addresses from the Blogger/Gmail trials we have already done. Second, and probably more important, we’re probably going to be moving the Chat Reference service over to GTalk in the near future, so if we’re going to take a look at one of these tools, and spend some time getting used to it, it’s probably the best solution.

There are two primary uses for a chat program in our Library. One of them is for external communication, like the Chat Reference that we’re already doing. The main benefit of GTalk in this area is that we can create a direct chat function on the web page that doesn’t require the student to have to download software or even a Google account in order to chat with us. That’s a project that we’ve been looking into.

The other primary use is for internal communications. I’ve been in libraries where everyone was logged into a chat program for most of the day, just marking themselves away when they left their desk, or turning the program off when they needed to really concentrate on something without any interruption. While we already have a lot of possible tools for internal communication, from phones to email to walking, chat is another possible tool, and so we’ll take a shot to see how useful it might be for us. If you think of it as a sort of email lite, you may get an idea of how it might be useful.

If all else fails, it will give us a chance to practice with the idea of using a tool to chat, among ourselves, and will also allow us to prepare for using GTalk as a tool to talk to the outside world. That does bring up one of the downfalls of chat-based program use in a work setting, though, and that probably should be mentioned here. It’s pretty easy to find yourself in a situation where chat extends beyond the work place, and begins to consume more time than any of us would want. I hope that we can avoid that particular issue, but we do have to be aware of it.

More follows on Friday, about how we’ll want to proceed with this test, and the different ways that we can move forward with the Week 8 trials!
jjs